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Content Hub › Software & Platforms

Steno — Profile & Assessment

Steno operates in the medical-record review ecosystem, within the Mass Tort / Settlement / Lien segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 12 of 17 facts are confirmed from 3 public sources; unpublished fields are marked, never estimated.

4 sections·3 sources·Verified 2026-08-21 ✓
Disclosure
12/17 facts
01

What it does

Steno publishes these service lines: Court reporting (certified reporters, videography, interpreters), remote depositions (Steno Connect for Zoom), transcript analysis (Transcript Genius AI), case management (Firm Dashboard), litigation support services (California) and DelayPay - deferred/interest-free payment for contingency cases. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

Evaluation criteria

Disclosure across the hub318 vendors profiled
12345median678

Steno publishes 6 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 22 of the 318 publish more; 55 publish exactly as many.

Content Hub rubric6 of 8 published
Processing model
Human court reporters + AI transcript tools
Human QA
Included – thorough transcript auditing for accuracy
Typical turnaround
Same-day delivery options available
Pricing model
Deferred payment (DelayPay, paid at settlement)
Indicative cost
Not published
Export formats
Not published
Best for
Court reporting, depositions & AI transcript analysis for litigation
Customer satisfaction
Mixed reviews on G2: praised for the Transcript Genius AI tool; some reviewers cite billing disputes and excessive charges
03

Profile notes

Who it serves
Not published (general litigation support, not mass-tort-exclusive)
Claims & platform notes
Transcript Genius (AI testimony search/deposition comparison tool); Steno Connect (Zoom-integrated deposition platform)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Steno publishes 6 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost100% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: 10¢ a page, duplicates free
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats100% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link
  3. Where do the records live, and who signs the BAA?
    Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
  4. Is my data used to train a model?
    Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.

Key facts

Segment

Mass Tort / Settlement / Lien

Website

https://www.steno.com

HQ

315 W. 9th St, Suite 807, Los Angeles, CA 90015

Ownership

Not published (industry reporting indicates VC funding; not independently confirmed in sources reviewed — recommend verification before publishing investor names)

Pricing

Not published (interest-free deferred payment options highlighted; contact for quotes)

Turnaround

15-minute average email response time claimed

Not publishedFoundedHeadcountCertifications

Sources

How Medrecords AI does this work

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Last verified: 2026-08-15