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Content Hub › Service Providers & BPOs

Consilio — Profile & Assessment

Consilio operates in the medical-record review ecosystem, within the HIM / RCM Outsourcer & LPO at scale segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 12 of 17 facts confirmed from 6 public sources; unpublished fields are marked, never estimated.

4 sections·6 sources·Verified 2026-08-21 ✓
Disclosure
12/17 facts
01

What it does

eDiscovery services, data preservation and forensic investigations, enterprise legal solutions, managed document review — medical record review not explicitly listed as a standalone service line on About page fetched this session, though Consilio is widely known industry-wide to perform medical record review as part of mass tort/personal injury document review engagements. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

Evaluation criteria

Disclosure across the hub318 vendors profiled
12345median678

Consilio publishes 5 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 78 of the 318 publish more; 91 publish exactly as many.

Content Hub rubric5 of 8 published
Processing model
Human-led Document Review + AI-assisted eDiscovery platform (Sightline)
Human QA
Included (managed review teams)
Typical turnaround
Not published
Pricing model
Quote-based (service-based, by data volume/complexity)
Indicative cost
Not published
Export formats
Not published
Best for
Am Law 100 firms and large enterprises needing eDiscovery and managed document review
Customer satisfaction
67+ reviews on G2 (aggregate star rating not directly accessible)
03

Profile notes

Who it serves
Litigation, investigations (mass tort/personal injury clients reported industry-wide, not itemized on fetched page)
Claims & platform notes
Not published (Relativity/other eDiscovery platforms used per industry knowledge, not confirmed this session) 30,000+ matters currently hosted globally; 2B+ documents reviewed annually; 210TB of data ingested monthly
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Consilio publishes 5 of the 8 fields in the Content Hub rubric. Across the 27 HIM / RCM Outsourcer & LPO at scale vendors profiled here, the median is 4 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost93% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: 10¢ a page, duplicates free
  2. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround96% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: same day on the self-service plan
  3. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats100% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link
  4. Where do the records live, and who signs the BAA?
    Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
  5. Is my data used to train a model?
    Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.

Key facts

Segment

HIM / RCM Outsourcer & LPO at scale

Website

https://www.consilio.com

Founded

2000 (originally First Advantage Litigation Consulting; rebranded Consilio in 2013)

HQ

1828 L St. NW, Suite 1070, Washington, DC 20036

Headcount

Not published this session

Ownership

PE-backed: GI Partners (since 2018); previously Shamrock Capital Advisors (2015-2018)

Certifications

Licensed by Texas Department of Public Safety, Private Security Program (License No. A31009701)

Not publishedPricing · Turnaround

Sources

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Last verified: 2026-08-15