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Content Hub › Service Providers & BPOs

ExamWorks — Profile & Assessment

ExamWorks operates in the medical-record review ecosystem, within the IME / Peer Review / UR / Bill Review segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 12 of 17 facts confirmed from 5 public sources; the rest are marked unpublished.

4 sections·5 sources·Verified 2026-08-21 ✓
Disclosure
12/17 facts
01

What it does

ExamWorks publishes these service lines: IME, peer review, medical record review/summarization, bill review, Medicare Secondary Payer/MSA compliance (via Gould & Lamb), document management/record retrieval (via ABI Document Support Services), disability IME and case management (via subsidiaries). Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

02

Evaluation criteria

Disclosure across the hub318 vendors profiled
12345median678

ExamWorks publishes 4 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 170 of the 318 publish more; 100 publish exactly as many.

Content Hub rubric4 of 8 published
Processing model
Human Physician IME / Peer / Bill Review
Human QA
Included
Typical turnaround
No published turnaround. Turnaround is referenced only in vague, comparative terms: reports "driving faster turn around times"; reports "tailored to meet state-specific and turn around time requirements"; "Claims have different requirements, life cycles and turn around times.
Pricing model
No published pricing model. Bill Review is segmented into 3 named tiers (Foundational / Professional / Expert) but none are priced on-site. Custom platform/integration work ("Agile Development") is described as bundled rather than separately billed: "all for the price of a[n] independent medical review service".
Indicative cost
Not published
Export formats
Not published
Best for
IME, Peer Review & Bill Review for Insurers/Law Firms/TPAs
Customer satisfaction
1.9/5 across 19 Google Business reviews spanning 4 office listings (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating.
03

Profile notes

Who it serves
workers comp; auto/no-fault; liability; disability; group health
Claims & platform notes
Not published (industry press describes ExamWorks as one of the largest global IME networks)
Review summary
Verdict: worthwhile for national claims programs that need IME capacity across many states. Evidence: listed in the IME/Peer Review/UR/Bill Review segment of the Medrecords service-provider directory (partial verification). Medrecords AI assigns no star rating without verified public reviews.
04

What to confirm before you sign

ExamWorks publishes 4 of the 8 fields in the Content Hub rubric. Across the 27 IME / Peer Review / UR / Bill Review vendors profiled here, the median is 4 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.

  1. How do you charge — per page, per file, per hour, or per seat?
    Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
    Pricing model96% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: flat per page, no seats, no subscription
  2. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost100% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: 10¢ a page, duplicates free
  3. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround70% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: same day on the self-service plan
  4. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats100% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link
  5. Where do the records live, and who signs the BAA?
    Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
  6. Is my data used to train a model?
    Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.

Key facts

Segment

IME / Peer Review / UR / Bill Review

Website

https://www.examworks.com

Founded

2007 (Atlanta, GA)

HQ

3280 Peachtree Road NE, Suite 2625, Atlanta, GA 30305

Headcount

Not published on site (third-party estimates ~2,000-5,000+; unverified)

Ownership

Majority owned by CVC Capital Partners (CVC Capital Partners VIII invested June 2021); previously backed by Leonard Green & Partners. Was NYSE-listed (EXAM) until 2016 take-private by Leonard Green.

Turnaround

Not published on corporate site

Certifications

URAC accreditation for IME (valid through 12/01/2026); HITRUST CSF certified; SOC compliance (AICPA)

Not publishedPricing

Sources

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Last verified: 2026-08-15