What it does
Record Retrieval Solutions publishes these service lines: Medical record retrieval, medical billing record retrieval, medical record summarization, radiology imaging retrieval, electronic medical record retrieval, prescription network retrieval, Medical record retrieval (standard/electronic/prescription network), Medical billing record retrieval, Medical record summarization, Radiology imaging retrieval, Record certification and RecordSync case-mgmt portal integration. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Evaluation criteria
Record Retrieval Solutions publishes 7 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 5 of the 318 publish more; 16 publish exactly as many.
Profile notes
What to confirm before you sign
Record Retrieval Solutions publishes 7 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
- Where do the records live, and who signs the BAA?Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
- Is my data used to train a model?Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.
Key facts
| Segment | Medical Record Retrieval / ROI, Long-tail / Boutique |
| Website | |
| Founded | Not published ("more than 30 years in the medical records retrieval business") |
| HQ | 4237 Salisbury Rd, Suite 403, Jacksonville, FL 32216 |
| Pricing | $45 fixed flat fee per typical record request (per company site 'Fair Pricing' model), $45 fixed flat fee per typical record request, combined medical+billing charged as single request where possible and no hidden costs |
| Turnaround | Average 15-16 days (per company site) |
| Certifications | HIPAA compliance via secure portal and HIPAA Secure Now! certified |
| Not published | Headcount · Ownership |
