What it does
Record retrieval (medical and other), medical record review/summaries prepared by physicians or nurses, medical billing summaries, chronological organization, custom indexing, court reporting, remote depositions, deposition summaries, transcription, trial graphics. Also published: Court reporting, interpreting/translation, transcription, process serving, trial services, deposition and litigation support, medical record retrieval (via American Retrieval acquisition). Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Evaluation criteria
U.S. Legal Support publishes 6 of the 8 fields in the rubric. Across the 318 vendors profiled in this hub the median is 5. 22 of the 318 publish more; 55 publish exactly as many.
Profile notes
What to confirm before you sign
U.S. Legal Support publishes 6 of the 8 fields in the Content Hub rubric. Across all 318 vendors profiled in the Content Hub, the median is 5 of 8. The gaps below are not marks against the vendor — most of this industry quotes on request. They are simply the questions you still have to ask, and the answers are worth getting in writing before a file changes hands.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- Where do the records live, and who signs the BAA?Protected health information is going to leave your office. Ask which entity holds it, in which country, and who is on the hook if it leaks.
- Is my data used to train a model?Ask for the answer in the contract rather than the sales call, and check whether it also binds their subprocessors.
Key facts
| Segment | US Med-Legal Review / Legal Nurse Consulting, Medical Record Retrieval / ROI |
| Website | |
| HQ | Houston, TX (exact street address not published on site; widely reported as Houston HQ) |
| Headcount | Large (thousands of network reporters/interpreters; corporate employee count not published) |
| Ownership | PE-backed — Abry Partners (strategic investment, per Abry Partners press materials) |
| Pricing | Not published (custom enterprise billing per third-party comparison) |
| Certifications | SOC 2 Type 2, HIPAA compliant, NIST Cybersecurity Framework alignment |
| Not published | Founded · Turnaround |
