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HOSPICE ELIGIBILITY DOCUMENTATION

The decline, shown — serial weights, functional scores, wounds, hospitalisations.

Hospice eligibility documentation review reads a long-stay chart of two hundred to fifteen hundred pages into the longitudinal decline narrative the coverage determination asks for: serial weights, functional scores, wound progression, and hospitalisations, each cited to its source page, before the probe letter arrives rather than after it lands.

Click any row → the source page it cites
Chart intake · Case #IME-4812 indexed
Adams, Timothy · chart production
342 pp / 2 packets received logged
11 duplicate pages removed free
p.140 — wrong patient quarantined
Pages 342 Packets 2 Cited 100%

The manual is published. So is the reviewer.

We do not build for a case type until we can name the standard that defines a correct output and the person who grades the file against it. In hospice eligibility documentation, both are written down, and so are the denial rates each round of review produces.

The rulebook and the referee
The rulebook
  • Medicare Benefit Policy Manual Ch. 9 §20, which sets out what a certification of terminal illness has to show
  • 42 CFR 418.22 and 418.25, covering certification content and timing and the face-to-face encounter
  • Hospice LCDs, including Palmetto L34538 "Determining Terminal Status", plus disease-specific criteria: FAST 7a for dementia, NYHA Class IV, PPS ≤70%
  • The Hospice Conditions of Participation at 42 CFR Part 418
  • The HOPE tool, which replaced HIS in October 2025
The referee
  • TPE, UPIC, SMRC, and RAC reviewers, whose round-by-round denial rates are published
  • Administrative Law Judges, on appeal from those decisions
  • The OIG, through its hospice work plan
  • The Special Focus Program, launched in 2025
  • State survey agencies, working the Conditions of Participation
Outside chart audits run $75–200 per chart, and compliance consulting $200–350 an hour, whether the chart is 200 pages or 1,500 Flat 10¢/page here, duplicates free
Decline record · Case #IME-4812 cited 100%
Production342 pp / 2 packets · 11 deduplicatedlogged
Serial weightsPulled from nursing flowsheetsdated
PPS and FAST scoresRecorded across visit notescited
Wound measurementsHandwritten aide and nursing noteshandwriting
HospitalisationsDischarge summaries, scannedindexed
One dated decline record · cited 100% · no eligibility calls
What the file actually looks like

Long-stay charts run 200 to 1,500 pages of the same few numbers.

A chart under review is rarely one production. It arrives as the admission packet, the interim IDG notes, a recertification packet for each benefit period, and whatever the referring hospital sent across. Two hundred pages is a short one; fifteen hundred is a long-stay patient across several benefit periods, with roughly 850 pages sitting near the middle of the range.

Length is not what makes it hard. The evidence of decline is scattered: serial weights buried in nursing flowsheets, PPS and FAST scores recorded unevenly from visit to visit, wound measurements in handwritten aide notes, hospitalisations visible only in a discharge summary someone scanned crooked. Recertification packets repeat the prior period wholesale, so page count grows while evidence does not.

The volume behind it is not small. In 2024, 1.91 million Medicare beneficiaries were enrolled in hospice, up 4.4% year over year and 53.1% of Medicare decedents. That population produces roughly 6.7 million certifications of terminal illness a year, of which the audited subset runs on the order of 100,000 to 250,000 charts.

What we'd build with you

Four steps, starting with one real chart.

We build case types with the people who work them, not ahead of them. The read comes back before anything is scoped, so you can judge the output against a chart you already know.

01

Send one real file

One chart, as you already hold it: EMR export, scanned packet, referring hospital production, or all three in the same upload. Everything is handled under a signed BAA from the first byte.

02

We return the read

The decline record as we would build it: serial weights, functional and PPS scores, wound measurements, hospitalisations and interval changes, each dated and cited to the page it came from. In the demo case, 342 pages across 2 packets, with a wrong-patient page quarantined before the read starts.

03

We scope the build

Your output format, your benefit-period structure, the measures your medical director wants surfaced first, and the export your compliance team already files with. If the case type is not buildable to that standard, we say so.

04

You run it

Your clinical and compliance staff run charts through it on your own schedule. The certification, the narrative, and the response to any reviewer stay with the people licensed to make them.

Audit trail · Case #IME-4812 exportable
08:12Chart received · 342 pp / 2 packetssystem
08:3111 pages deduplicatedsystem
08:44p.140 flagged — wrong patientsystem
08:54Decline record assembled · cited 100%system
09:20Record reviewed · citations verifiedreviewer
09:26Record exported · certification signed off-platformclinician
Every access logged · file deleted 30 days after delivery
Why Medrecords AI

The rules the platform never breaks.

Medrecords AI EVERY LINE CITED
CASE #IME-4812 · ADAMS, T.342 pp
2/14 — ER visit, right knee p.4
4/18 — arthroscopic surgery p.61
p.140 — wrong patient quarantined
Medrecords AI
Read every page · cite every line

HIPAA, under a signed BAA

Every file is handled under our Business Associate Agreement, from the first byte.

Never trains a model

Your records are never used to train any AI model — ours or anyone else's.

Every line cited

If we can't cite it, we don't say it. Every sentence links to its source page.

Deleted after delivery

Files are deleted 30 days after delivery, with a full audit log of every access.

Powered by the platform

Four capabilities behind every decline record.

The hospice decline record is one deliverable of the same platform that reads, sorts, and cites the whole chart.

Condition Progression Tracking

Interval change across benefit periods, laid out in the direction it actually moved rather than restated period by period.

IN ACTION · admission → recertification, one continuous trend

Medical Table Extraction

Serial weights, vitals, albumin, and functional scores lifted out of nursing flowsheets as dated values, not as a scanned grid.

IN ACTION · flowsheet grid → dated, page-cited values

Medical Chronology

The admission-to-current timeline builds itself from visit notes, IDG notes, and hospital discharge summaries, synced to every source page.

IN ACTION · 342 pp / 2 packets → one dated timeline

Missing Records Identification

Gaps named before a reviewer names them: a benefit period with no recorded weight, a face-to-face encounter with no document behind it.

IN ACTION · gap list → your staff decides what to chase
FAQ

Hospice eligibility documentation, answered.

No. Eligibility is a clinical determination and it belongs to the certifying physician and the hospice medical director. What the platform does is organize the chart so that determination is legible: serial weights, PPS and FAST scores, wound measurements, hospitalisations and IDG notes, each pulled into one dated decline record and cited to its source page. Whether that record supports certification is the clinician's call.

When a probe letter names specific certification periods, the response has to point at pages. We assemble the cited decline record for the periods under review: what was measured, when it was measured, and where it sits in the chart, including the physician narrative and the face-to-face encounter documentation. Your compliance team writes the response and decides what to argue. We do not correspond with the contractor and we do not predict a review outcome.

No. The physician narrative is the certifying physician's own attestation and it has to stay that way. We surface the source material it draws on, including the interval changes since the previous benefit period, cited page by page, so the physician writes from the chart rather than from memory. The wording, the clinical judgment, and the signature stay theirs.

We extract the measures the hospice LCDs turn on wherever they appear in the chart: FAST stages for dementia, NYHA class for cardiac disease, PPS scores, weight and albumin trends, and comorbidity documentation. Each value comes back with its date and its source page, so a reviewer can see whether the measure was recorded, when, and by whom. We do not assign a stage or grade the chart against the LCD.

No. Medrecords AI does not retrieve records from providers or facilities. You bring the chart you already have, whether that is an EMR export, a scanned paper packet, or the referring hospital's production, and the read starts in minutes from upload.

Send one chart. We'll tell you what we can read.

No obligation. If the case type is buildable we'll scope it; if it isn't, we'll say so.